Recently, Google Drive users have noticed that their files have suddenly disappeared from the cloud. Today, Google confirmed that the issue was caused by a desktop app and launched an investigation.
This issue, which has caused users to lose months or even years of data, is caused by a bug in the Google Drive desktop app. Google reports that the problem affects a limited number of users, and that the affected versions are between 84.0.0.0 and 84.0.4.0. However, the cause of the problem is still unclear, and the time frame for its elimination has not been determined.
In this process, Google advises users to be careful and not disconnect their Google accounts from the desktop app or delete data from certain folders. While there is currently no clear information on how to fix the issue and recover lost data, Google advises users to back up their files in the process.