Bolt has launched a "Door-to-Door Delivery" category in Baku, utilizing motorcycles.
"Bolt Send," which is available in 38 cities across Azerbaijan, allows for the transport of everyday items and small parcels from one location to another. According to data from mid-2026, the usage of this service in Azerbaijan has increased compared to the beginning of the year.
Expanding its delivery capabilities, the company introduced a new category in Baku in October 2026 called "Door-to-Door Delivery." In this category, everyday items and small parcels are delivered directly to the recipient's door via motorcycle. This new option aims to make delivery more flexible and affordable for both individual users and small businesses.
The "Two-Wheeled Vehicles" project is being implemented to support the goal of reducing traffic congestion—an objective outlined in the 2025 Roadmap of the President of the Republic of Azerbaijan. The initiative seeks to alleviate the burden on the road network by reducing the reliance on cars for fulfilling "Bolt Send" orders. Delivery categories can be used for tasks such as sending a key or phone adapter—accidentally left at home—to one's workplace, delivering documents to a business partner, or sending a gift to a loved one. Small businesses that sell online can also utilize this service to deliver products to their customers.
"Transporting a small item to the other side of the city often requires a dedicated trip and a significant amount of time. The 'Bolt Send' and 'Door-to-door delivery' categories allow individuals to send items from their current location, and enable small businesses to arrange the delivery of customer orders. Our goal is to provide a simple and accessible solution for these needs," stated Aytan Majidova, Operations Manager at Bolt.
To send an item, the user selects the appropriate delivery category within the Bolt app and enters the pickup and drop-off addresses. Users can view the price before confirming the order and subsequently track the progress of the delivery through the app.
It is recommended to review the terms and conditions displayed on the app's confirmation screen before sending a package. It is important to pay particular attention to the permitted weight limits, items prohibited for shipment, and information regarding the responsibilities of the parties.
