In Thailand, as part of efforts to combat online fraud, all government agencies are officially prohibited from sending SMS and emails containing links to citizens. The new policy, approved by the Cabinet, aims to prevent criminals from posing as government institutions and directing people to fraudulent links.
Citizens have been advised to treat any link-containing message claiming to be from a government agency as “fraudulent” and report it immediately. This measure is seen as a continuation of a similar ban implemented by the Bank of Thailand in July 2025 for financial institutions.
According to statistics, cybercrime-related losses in the country totaled 89 billion baht between 2022 and 2025. Fraudsters primarily use SMS, email, and platforms such as LINE and Facebook to trick people with investment scams.
In parallel, Thailand’s telecommunications regulator (NBTC) requires mass messaging companies to register and have their message content reviewed. The goal is to ensure the security of SMS channels and block suspicious traffic originating from abroad.
