WhatsApp is working on a new feature called Flows to enrich users' shopping experience. Thanks to this feature, users will be able to perform specific operations such as selecting a bus seat or making an appointment via WhatsApp. Other features offered by Flows include operations such as logging into accounts, product customization, and form filling. But how all this can be used remains a mystery. These features eliminate the need for users to access external websites.
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This feature, which is currently only in testing at some facilities in Brazil and India, will be available to all users once testing is complete.
