Eloquent AI, co-founded by Tuğçe Bulut, has raised $7.4 million in seed funding. The startup aims to fully automate customer service processes in the financial sector with its AI operator specifically designed for the industry.
The investment round was led by Foundation Capital and joined by notable names including EJF Ventures, Duke Capital Partners, Logo Ventures, MTV, Eight Capital, Multimodal Ventures, Pioneer Fund, Davidovs VC, Vento Ventures, Founders Capital, and Y Combinator.
According to Bulut’s statement on LinkedIn, more than 1,200 investors reached out after the Y Combinator demo, and the round was completed in just three days. She also noted that the round was 12 times oversubscribed compared to initial expectations.
Eloquent AI’s platform provides an automation infrastructure that operates with full compliance in high-risk and regulated areas such as fraud detection, dispute management, and KYC/AML (Know Your Customer/Anti-Money Laundering), eliminating the need for human intervention.
The AI operator is powered by Oratio, a proprietary multimodal large language model. Oratio learns by observing the on-screen actions of human employees and replicates these steps without requiring APIs or engineering support, thereby taking over entire processes.
“We believe that claims about financial institutions lagging in technology adoption are overstated,” Bulut said. “The real issue for these organizations lies in compliance requirements and accumulated customer operations. There was always a desire to solve these problems, but the right tool simply didn’t exist.” This investment marks a significant step for Eloquent AI in filling that gap.
