The 2025 report released by the Dubai Financial Services Authority (DFSA) reveals that the adoption of artificial intelligence technologies among companies operating in the Dubai International Financial Centre (DIFC) is accelerating rapidly. According to the report, 52% of firms are now actively using AI, a significant increase from 33% in 2024. The most striking growth is seen in Generative AI adoption, which has surged by 166%, nearly tripling compared to the previous year.
A survey of 661 companies across banking, capital markets, asset management, and fintech sectors indicates that financial institutions are still cautious with AI. Most firms prefer to apply AI for internal operations optimization and management processes rather than direct customer interaction. However, the majority plan to increase investments in AI over the next 12 months.
DFSA officials welcome the rapid pace of innovation but emphasize regulatory and security considerations. Castin Baldakkino, a DFSA representative, stated that the key priority is to balance innovation with trustworthiness. The regulator requires companies to ensure ethical data use, proper risk management, and protection of customer interests. Future collaboration with global regulators aims to foster a responsible innovation environment.
